What if I need to change or cancel my order?
We process orders quickly, but will always try our best to make any changes we are advised of before shipment. The best way to do so is to email us as soon as possible at firstname.lastname@example.org.
What’s the status of my order?
Once you’ve received your confirmation email, your order will be on its way via the courier you selected, Royal Mail (not trackable) or DHL (trackable). We endeavour to dispatch orders placed before 1pm on the same day. Otherwise we aim to dispatch orders the next working day.
Do you offer next day delivery?
Yes! If you make your order before 1pm and select DHL as your courier, your Beija London package will arrive on your doorstep the very next working day!
Can I place my order over the phone?
Do I need to create an account to place an order?
You do not need to be a registered with Beija London to place an order. You are able to check out as a guest. Our payments are processed via a secure checkout system provided by Shopify and you can pay using Visa, MasterCard, and American Express and PayPal.
When an order is placed you will receive an email confirming the order. If you have registered for an account you can login on our website and view your current and past orders at any time.
What if something I ordered arrived damaged?
Contact us right away at email@example.com or +44(0) 208 487 7614 GMT 10AM - 2PM. We will cover the cost of returning your item to us so it can be repaired, replaced or refunded.
How do I update my account information?
Your account information can be updated by logging into your account at the top right hand corner of our website. You can change your contact, billing and delivery details as well as subscribe to and unsubscribe from any newsletters and mailings here.
Do you offer any employment opportunities?
We are always looking for enthusiastic people with new and exciting ideas who can help to grow our business. If you would be interested in finding out about opportunities with Beija London please email firstname.lastname@example.org, we would love to hear from you.
How secure is shopping on www.beija.london?
Our site is powered by Shopify, who are certified Level 1 PCI DSS compliant, meaning all transactions are secure and encrypted and your credit card information is never stored. Shopify always keep their security systems up to date with best practice and are dedicated to providing a secure shopping experience.
Why do you not go bigger than a G cup?
As a new brand, we cannot commit to a wider size range just yet. We currently offer 24 different bra sizes, but we want to offer more. Please let us know your cup size (email@example.com) so we can work to produce your cup size in the future.